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Did You Choose the Wrong IT Support Company? These Red Flags Will Tell You

Did you know that IT workers represent almost 2.9% of the U.S. workforce? That's right! Though that number may seem small, 2.9% is actually a decent portion of America's population.  (read more)

4 Signs Your Business Needs IT Support Services

network computer supportIn an age that's hyper-focused on the Internet and all things digital, it makes sense that companies would be worried about their online presence. But beyond that, businesses need to be looking inward at their own technological issues. Did you know that almost 58% of businesses report being worried about cyber attacks? This is just one of many issues that network computer support teams can help with.  (read more)

4 Benefits of Purchasing an IT Service Contract

business it supportWorldwide IT spending is predicted to reach almost $3.5 trillion for 2017, but that doesn't mean you have to spend that much on an out-of-house IT team. Instead of spending unnecessary money on IT services here and there, you should consider investing in a supplemental IT service contract. Here's why: 

Saving Time 
When you have a service contract and something goes wrong, your IT team will be there and ready to handle it. Instead of having to scour the Internet for an IT company who can service you within the next day or so, you'll have a team of professionals on-hand who can immediately address any IT issues you might be having. In addition, your IT team will already have all of the knowledge they need to complete repairs. Rather than spending hours searching for serial numbers and data, all of those things will already be logged. 

Saving Money 
An IT service contract is an investment, but the long-term cost is far lower than if you simply called a non-contracted business IT support agency every time you ran into an issue. A service contract allows you to forecast the amount of money you'll spend on business IT consulting services annually, which in turn helps your business stick to a cost-effective IT support model. 

Trusted Service Provider 
When you have technical issues, you should be able to turn to a reliable business IT support organization for everything. Under a service contract, you're able to do exactly that. Whether you need network computer support for computer network security or one of your printers is down, being able to trust a single provider with all of your IT needs is ideal. 

Preventative Maintenance 
A big part of the battle with tech is preventing issues before they happen. If you invest in a service contract, you'll be able to ensure preventative maintenance for all of the technology you use in your business. This service is crucial to extending the life of your technology. 

Whether you're working with a lot of tech or you're running with the basics, the benefits of an IT service contract are plain to see. What are you waiting for? It's time to start saving your business time and money. (read more)

Avoid Viruses, Protect Your Computer & Optimize Productivity

Remote Virus RemovalComputer viruses can be the plague for individuals, professional, and enterprise-level organization alike. Removing viruses is a touchy task that involves restoring a computer. This can result in lost data and precious information that can ultimately impact a business's bottom line. (read more)

Business Network Security

What is Network Security?

Network security is any and everything that is designed to help protect your network from unauthorized intruders and malicious activity. Protecting unauthorized intruders will protect the reliability, integrity, safety, and usability of your network and data. With business network security, it's easy to identify these intruders and malicious activities and put a stop it before they enter the network, spread throughout the network, and cause further problems. (read more)

Be Proactive & Protect Your Computer Systems

Many individuals do not seek help for their computer related needs until there is no other option. Why fix what isn't broken? However, regular computer maintenance is extremely beneficial in protecting the life and quality of your computer. (read more)

Word of Mouth

WeaverRidge Golf Club

“We’ve been using Facet for years and are very happy with them. We have even recommended them. Other companies have done work for us in the past, but our Facet technician is always so professional. They do what they say they will do: we get excellent response and communication from Facet, and their quotes and charges are just what they say they will be. Best of all, we are comfortable that if we have an emergency, we’ll be taken care of.”

– Nancy Weaver

WeaverRidge Golf Club
and Weaver Enterprises

Excalibur Seasoning Co.

“Facet Technologies has served our growing needs for many years. Our unique business often demands knowledge of our proprietary systems. Facet maintains a staff that we trust and their response time gives us a feeling of confidence that hasn’t been there with previous providers. With Facet, we get no false promises. A strong family business with the credentials to back them up, we rely on their integrity, honesty, and professionalism daily.”

– Tom Hornstein, President/COO

Excalibur Seasoning Co., Ltd.

Kitchen Cooked

“I highly recommend Facet Technologies for all your computer support and computer needs. Kitchen Cooked, Inc. has been with Facet Technologies since 2008. They are responsible for maintaining the operation of our computer systems and network, performing monthly server maintenance, and providing service for any computer hardware problems.

Facet Technologies has been prompt every time we have needed their assistance. Their employees are extremely organized, reliable and confident in their work. We are in the process of implementing a new accounting system, and Facet Technologies has helped us out tremendously.

Facet Technologies would be a tremendous asset for your company and has my highest recommendation. If you have any questions with regard to Facet Technologies, please do not hesitate to call me.

- Samantha Klasing, Office Manager

Kitchen Cooked