Introducing Facet Flex Services
What if your IT provider could proactively prevent security failures, downtime, and the break/fix headaches that often accompany network issues? Facet’s new Flex Services initiative proposes a refreshing way to look at IT solutions—one that can save your business money.
With a Flex Services plan from Facet, instead of simply responding to issues experienced by our customers, we deploy monitoring and comprehensive security tools that detect problems before they disrupt your workflow. In doing so, we can eliminate many surprise costs!
FLEX SERVICES SUMMARY
- Facet’s 24/7/365 Comprehensive Real-Time Monitoring
- Help Desk Support
- Flex Hours - choose your hours and use them whenever you like, for whatever you like!
- Assigned Primary Technician
- Security Management
- Patch Management Services
- Project Management
- Purchasing Agent
- Detailed Monthly Reporting
- Discounted Additional Flex Hours
- Discounted On-Site Travel Charge
- Facet Black Card Benefits for Employees
- No Surprise Costs!
Our certified staff and expert purchasing managers offer comprehensive IT budgets. Our three-year IT plan allows your business to budget for expected investments several years in advance. We are partnered with companies like Microsoft, Cisco, HP, Lenovo, and more to ensure you are getting certified hardware at exclusive prices.
Shut the revolving door! We assign each business their own primary technician and backup technician to guarantee accuracy and redundant knowledge of your network. Our technicians work directly with you or your IT staff to maximize efficiency. Our comprehensive backup solutions ensure your data is always secure!
Facet’s Flex Services adapt to your business. Even if you currently have an IT services contract with Facet, we can discuss how a Flex contract can benefit your business and save you money.