Welcome to Facet Family of Companies

I Need The Nerds!  

Introducing Facet Flex Services

What if your IT provider could proactively prevent security failures, downtime, and the break/fix headaches that often accompany network issues? Facet’s new Flex Services initiative proposes a refreshing way to look at IT solutions—one that can save your business money.

With a Flex Services plan from Facet, instead of simply responding to issues experienced by our customers, we deploy monitoring and comprehensive security tools that detect problems before they disrupt your workflow. In doing so, we can eliminate many surprise costs!

FLEX SERVICES SUMMARY

  • Facet’s 24/7/365 Comprehensive Real-Time Monitoring
  • Help Desk Support
  • Flex Hours - choose your hours and use them whenever you like, for whatever you like!
  • Assigned Primary Technician
  • Security Management
  • Patch Management Services
  • Project Management
  • Purchasing Agent
  • Detailed Monthly Reporting
  • Discounted Additional Flex Hours
  • Discounted On-Site Travel Charge
  • Facet Black Card Benefits for Employees
  • No Surprise Costs!

Our certified staff and expert purchasing managers offer comprehensive IT budgets. Our three-year IT plan allows your business to budget for expected investments several years in advance. We are partnered with companies like Microsoft, Cisco, HP, Lenovo,  and more to ensure you are getting certified hardware at exclusive prices.

Shut the revolving door! We assign each business their own primary technician and backup technician to guarantee accuracy and redundant knowledge of your network. Our technicians work directly with you or your IT staff to maximize efficiency. Our comprehensive backup solutions ensure your data is always secure!

Facet’s Flex Services adapt to your business. Even if you currently have an IT services contract with Facet, we can discuss how a Flex contract can benefit your business and save you money.

Word of Mouth

WeaverRidge Golf Club

“We’ve been using Facet for years and are very happy with them. We have even recommended them. Other companies have done work for us in the past, but our Facet technician is always so professional. They do what they say they will do: we get excellent response and communication from Facet, and their quotes and charges are just what they say they will be. Best of all, we are comfortable that if we have an emergency, we’ll be taken care of.”

– Nancy Weaver

WeaverRidge Golf Club
and Weaver Enterprises

Excalibur Seasoning Co.

“Facet Technologies has served our growing needs for many years. Our unique business often demands knowledge of our proprietary systems. Facet maintains a staff that we trust and their response time gives us a feeling of confidence that hasn’t been there with previous providers. With Facet, we get no false promises. A strong family business with the credentials to back them up, we rely on their integrity, honesty, and professionalism daily.”

– Tom Hornstein, President/COO

Excalibur Seasoning Co., Ltd.

Kitchen Cooked

“I highly recommend Facet Technologies for all your computer support and computer needs. Kitchen Cooked, Inc. has been with Facet Technologies since 2008. They are responsible for maintaining the operation of our computer systems and network, performing monthly server maintenance, and providing service for any computer hardware problems.

Facet Technologies has been prompt every time we have needed their assistance. Their employees are extremely organized, reliable and confident in their work. We are in the process of implementing a new accounting system, and Facet Technologies has helped us out tremendously.

Facet Technologies would be a tremendous asset for your company and has my highest recommendation. If you have any questions with regard to Facet Technologies, please do not hesitate to call me.

- Samantha Klasing, Office Manager

Kitchen Cooked