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Overview

At Facet Technologies, we understand that it takes IT best practices to manage today’s computer networks.  We need IT professionals that are not only experts in technology, but also will take the time to understand our client’s business needs.  This is what sets us apart from the competition. Facet Technologies will meet their business needs today AND tomorrow to help keep them a step ahead of their competition. Facet Technologies, Inc. is an Equal Opportunity Employer

IT Business Sales Representatives

Facet Technologies, Inc. is seeking an IT Business Sales Representative for the Peoria and Bloomington-Normal areas.  Our ideal candidate is entrepreneurial and ambitious, with excellent written and oral communication skills, client relationship-building skills, and a strong sales skill set. This position is full time with benefits, vacation, and incentive programs with high earning potential.  If you are a motivated professional with strong business acumen and thrive in a fast-paced and self-directed work environment, we want to hear from you.

Job Description: This candidate will be responsible for targeting key accounts, building relationships with new clients, setting appointments and uncovering new opportunities. We are looking for someone that is a team player and go-getter. A successful candidate must have a can-do attitude and be a customer focused person.

ABSOLUTE Requirements for success:

  • More than Five years of previous successful sales experience in a business to business environment (ideally in IT services, professional services or solutions selling).
  • Experience selling to small, mid-size and Fortune 1000 corporations.
  • Passion for delivering positive, measurable results.
  • Internally motivated with self-confidence and patience and a strong desire to exceed expectations
  • Must be a highly skilled in sourcing new business and closing skills. 
  • Highly motivated by a performance based compensation plan.

Roles & Responsibilities:

  • Develop and sustain effective new business relationships with clients in order to leverage and set up effective account management.
  • Must have demonstrated ability and maturity to sell and build relationships with decision-makers and senior-level executives.
  • Develop and manage sales opportunities from beginning to end including qualification, assessment, proposal and closing.
  • Demonstrate effective negotiation and closing techniques in securing profitable business.
  • Cultivate, generate & grow large scale relationships for new accounts.

Must-Have Attributes:

  • Previous experience in IT Business Development/Sales with track record as a Top Performer in your peer group.
  • Must be a self-starter and be self-motivated.
  • High Energy and motivated for success.
  • Ability to articulate products and services clients.


Experience:    Minimum 5 years of total sales experience in IT Services.

Sales Assistant (Part-Time)

Facet Technologies, Inc. has an immediate opening for a Sales Assistant in our Pekin location.  This is a part-time position with some flexibility.   Applicants must possess excellent communication skills, detail oriented, personable and outgoing with data entry skills.

Job Description:  We are looking for a highly motivated Sales Assistant to generate leads and book appointments for our Business IT Sales Representatives.  The right candidate will possess greet phone skills with a pleasant and outgoing personality.  Accuracy and detail oriented with scheduling and data entry a must. 

Requirements:  Qualified candidates preferably will possess the following skills:

• Excellent verbal communication skills.
• Friendly and outgoing with ability to connect with your customer.
• Type 25-30 WPM with accuracy and attention to detail.
• Experience in sales and scheduling.
• Ability to follow directions and work independently.

Additional Qualifications:
High school diploma required and previous sales experience helpful but not required.

IT Dispatcher

Facet Technologies, Inc. is seeking an experienced IT Dispatcher for the Peoria area.  Immediate position available.
Job routing and assisting technicians and customers. Must have great customer service and problem resolution skills!  This position is full time with benefits and vacation.

Job Description: This candidate will be responsible for dispatching IT and LAN technicians to business and residential customers in a timely and organized manner.  Excellent customer service, attention to detail, and ability to excel in a fast paced environment required.  Ability to multi-task and prioritize calls based on the level of urgency.

Duties & Requirements for success:
• Provide exceptional customer service by developing good working relationships with customers and technicians.
• Ability to prioritize and track multiple service requests.
• Quoting rates and booking customer’s onsite appointments.
• Seek innovative ways to exceed customer’s expectation.
• Detailed and thorough data entry into FacetTrak ticketing system.

Skills & Experience Required:
• Excellent communication skills.
• Proven ability working in a fast paced, high energy environment.
• Detail oriented with the ability to prioritize assignments.
• Self-motivated with outstanding customer service skills.
• Working knowledge of Microsoft Excel, Word, and Outlook.

PC Technician (Internship)

Facet Technologies, Inc. has an immediate opening for a PC Technician Intern. Applicants must be highly motivated and willing to work in a challenging, quickly changing, and diverse entrepreneurial environment.

Requirements:  Qualified candidates preferably will possess some basic knowledge of some of the items as follows and have ability to work independently but will be mentored by senior staff:

  • CompTIA A+
  • Network+
  • Microsoft (MCP)
  • Strong communication (written and verbal) skills
  • Team player, analytical thinking, problem solving, self-starter
  • Valid driver’s license with safe driving record and access to reliable transportation

Additional Qualifications:

A minimum of 2 years college is preferred but not required majoring in computer sciences, networking, programming information systems or computer repair.  Successful candidates will be encouraged to further their education and continue to update and maintain computer software certifications.

Software Developer (Internship)

Facet Technologies, Inc. has an immediate opening for a Software Developer Intern. Applicants must be highly motivated and willing to work in a challenging, quickly changing, and diverse entrepreneurial environment.

Job Description:  The Developer Intern will be monitored by senior staff to work on assigned tasks for special projects for both internal and external clients with the ability to work independently and take direction as needed.

Requirements:  Qualified candidates preferably will possess some practical knowledge of some of the following languages and skills:

  • Familiarity with structure and syntax of programming languages
  • Java
  • PHP
  • HTML/Javascript
  • Structured Query Language (SQL)
  • C/C++
  • Object-C
  • Perl
  • Proven ability to learn & embrace new app OS & runtimes
  • Familiarity with data structures and encoding types
  • XML/XHTML
  • SOAP
  • JSON/BSON
  • Ability to work in a fast paced, test-driven collaborative and iterative programming environment.
  • Basic knowledge of Web standards including XHTML + Javascript
  • Comfortable working independently while adhering to frequent deadlines and communicating project status to team leads consistently

Additional Qualifications:

Pursuing a degree in Computer Science preferred or equivalent education and/or experience.  Successful candidates will be encouraged to further their education and continue to update and maintain computer software certifications.

Web Designer (Internship)

Facet Technologies, Inc. has an immediate opening for a Web Designer Intern. Applicants must be highly motivated and willing to work in a challenging, quickly changing, and diverse entrepreneurial environment.

Job Description:  The Designer / Developer Intern will be mentored by senior staff and assigned various tasks to work on independently and take direction on specific projects.

Responsibilities:

  • Creating design mock-ups in Photoshop
  • Programming of web templates based on approved mock-ups
  • Replicating web templates

Requirements:  Qualified candidates preferably will possess knowledge of at least some of the following:

  • HTML & CSS (specifically HTML5 and CSS3)
  • JavaScript, specifically the jQuery Library and using JSON with API's
  • Able to take a page layout from Photoshop and convert to HTML and CSS
  • Familiarity with front end frameworks such as Foundation or Bootstrap and dynamic style sheets (LESS or SASS)
  • Experienced with Responsive Design
  • Understands browser limitations and workarounds (specifically IE8+, Chrome, Firefox, Safari)
  • Comfortable working independently while adhering to frequent deadlines and communicating project status to team leads consistently

Additional Qualifications:

Pursuing a degree in Computer Science preferred or equivalent education and/or experience.  Successful candidates will be encouraged to further their education and continue to update and maintain computer software certifications.

Featured Client

Weaver Ridge Golf Club and Weaver Enterprises

“We’ve been using Facet for over three years, and are very happy with them. We have even recommended them. Other companies have done work for us in the past but our Facet technician is always so professional. They do what they say they will do - we get excellent response and communication from Facet and their quotes and charges are just what they say they will be. Best of all, we are comfortable that if we have an emergency we will be taken care of. ”

- Nancy Weaver 

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